What is the purpose of change management in network operations?

• A. Document, assess, approve, implement, and review changes to minimize risk and outages.
• B. Monitor uptime and performance exclusively.
• C. Schedule maintenance windows.
• D. Manage asset inventories.

Answer: (A)

Change management in network operations is a formal process to control changes in the network so risk and outages are minimized. It covers documenting proposed changes, assessing impact, obtaining approvals, implementing the change, and reviewing the results. This creates an auditable trail, ensures testing and rollback plans, and coordinates cross‑functional teams to prevent conflicts. Monitoring uptime or scheduling maintenance windows alone doesn’t manage changes, and asset inventories are a separate area of management. The structured workflow of documenting, assessing, approving, implementing, and reviewing changes is what keeps networks stable while enabling improvements.